stay safe & informed
We educate team members with regular communications about COVID-19 and the importance of keeping their workplaceclean, washing hands frequently, and staying home or seeking proper medical attention if they do not feel well.Stay up to date and informed on ways to protect your health with your local trusted news sources and your localhealth department.
pre-shipment status & tracking numbers
During this time, a shipping label is created, and tracking information is updated for all customers. You willreceive a Shipping Confirmation email with the tracking information. By creating shipping labels beforefulfillment, we ensure that each item will correct the customer’s address.
A customer will see a status of “Pre-Shipment” or “Pending” associated with your tracking information. Again,this status may not be updated for 3-5 business days (closed weekends) while the order is being prepared forshipment with the carrier.
fulfillment & shipping process
Free Shipping in United States of America Only
Please note that shipping within USA is free. Orders are generally shipped within 24 hours (Monday – Sunday),the delivery standard is 2-8 days.
International Shipping
International shipping is processed within 24 hours (Monday – Friday) using FEDEX OR UPS. The delivery standardis 5-7 days.
The Protect Meter partners with major shipping companies like FedEx, DHL, UPS, and many others – allowing us toship direct to your door and proudly offer flat rate insured shipping.
Before moving to our fulfillment team, our processing department verifies no changes or updates have beenrequested from the customer. Afterward, they proceed to scan each order and gather the products associated withthat particular order.
Once your order has begun processing through our shipping department, we cannot make any changes (includingaddress changes). We will only ship to the address provided at check-out as it appears on the order confirmationreceipt.
We only ship during business days during normal business hours and do not ship on Saturdays, Sundays, orholidays.
For orders with multiple items, products may be shipped separately and received on different dates due to thedifference in our warehouse locations.
delivery
Shipping time varies by state, region, or country. As noted above, the estimated delivery time frame is currentlybetween 21-45 business days. Please check the tracking link for the most up to date information on your deliverystatus. Specific delivery dates are not provided nor guaranteed.
While we will do all that we can to make sure you order is delivered on time, The Protect Meter cannot be heldresponsible for conditions beyond our control such as required postal processing, delivery restrictions,holidays, severe weather, labor disputes, protests, etc. and these interruptions can cause delays beyond ouroriginal delivery estimates. We appreciate your understanding.
lost/stolen/damaged packages
The Protect Meter is not responsible for lost, stolen, or damaged packages. If your tracking information statesthat your package was delivered and you have not received it, please file a claim with your respective shippingcarrier. Let us know by refer our ContactUs Page. Or you can write to us on info@protectmeter.com
Wrong Address Disclaimer:
It is the buyer’s responsibility to make sure that the shipping address entered is correct before submitting anorder. If the order has already been processed through our shipping department, we cannot retrieve it to addresschange.
Feedback:
We would love to hear your feedback, questions, or concerns. Please feel free to email us at to let us know at